All packages are dispatched from Slovenia (EU) by our fulfillment partner Fully d.o.o. , worldwide, daily.

Tracking info is provided via email or text message once an order is shipped.

- Standard mail delivery times depend on destination but vary between 3 days (EU) to 3 weeks (Asia, Australia, South America).

- DHL Express shipping option takes 3 days maximum worldwide.

Import fees are responsibility of the buyer.

We will exchange every Musguard (or its’ components) that are faulty. Drop us a line and preferably a picture and we will take care of it.

A 1 year warranty aplies to:
- broken or torn pieces which indicate they were not broken by mistreatment
- broken or torn straps

No warranty applies to:
- brakes, folds, creases induced by application of pressure (no “my dog chew it” and “i sat on it” scenarios)
- well used pieces
- mistreated or abused pieces